General Terms and Conditions (GTC)

General terms and conditions

(Version 1.1 from September 16, 2022)

  1. Scope

The website wooden-fitness.ch is operated by ycos GmbH (hereinafter "ycos"). These general terms and conditions (GTC) apply to purchase contracts with private customers and companies that are concluded via the wooden-fitness.ch website.

These GTCs also apply to purchase contracts concluded by other means, e.g. by telephone, fax or letter.

ycos reserves the right to change these GTC at any time. The version of these GTC in force at the time of the order shall apply in each case, which cannot be changed unilaterally for this order. Deviating terms and conditions of the customer shall only apply with the written consent of ycos.

The offer of products and services on wooden-fitness.ch is aimed exclusively at customers with their place of residence or company headquarters in Switzerland. Deliveries are made exclusively to addresses in Switzerland.

  1. Offer and conclusion of contract

The presentation of the products on wooden-fitness.ch is not a legally binding application, but only represents a non-binding online catalogue. The offers on wooden-fitness.ch are subject to change. The order is only contractually binding for ycos after written confirmation to the customer.

  1. Prices

Prices are quoted in Swiss francs, including value added tax (VAT). Shipping costs are charged extra, unless otherwise agreed. ycos reserves the right to change prices at any time. For customers, the prices published on the wooden-fitness.ch website on the order date apply.

  1. Delivery conditions

Dates and delivery periods are not binding, unless otherwise expressly agreed in writing. Delivery is normally made within 2 - 3 days and at the risk of the customer. From 30 kg we deliver with general cargo by forwarding agency (delivery: free curb).

If a longer delivery period is necessary, the customer will be informed within 5 days. From a delivery delay of 14 calendar days since the provisional delivery date, the customer may cancel the order for the product in question and any payments already made will be refunded. Further claims arising from the delay in delivery are excluded.

  1. Payment

The means of payment specified on wooden-fitness.ch apply. ycos may exclude individual means of payment in general or for individual customers without further justification.

When purchasing on account, the customer is obliged to pay the invoice amount within 30 calendar days of receipt of the invoice without discount. For higher amounts, the payment period may be reduced to 10 days. Should the customer be in default of payment, ycos reserves the right to charge reminder fees of CHF 50.00. All expenses incurred in connection with the collection of overdue receivables shall be borne by the customer. In case of unsuccessful reminders, the invoice amounts can be assigned to a company entrusted with the collection. The company entrusted with the collection will claim the outstanding amounts in its own name and for its own account and may charge additional processing fees.

When purchasing with debit and credit cards, the charge is made at the time of the order.

If acceptance is refused by the customer without justification, a flat-rate expense charge of CHF 50.00 may be levied. Irrespective of this, the customer shall fulfil his obligations under the contract, in particular the obligation to pay.

  1. Retention of title

Ordered products remain the property of ycos until full payment has been received.

  1. Warranty and liability

ycos warrants for a period of 24 months from the date of purchase for private and non-commercial use that the goods have the warranted characteristics, do not have any defects affecting their value or suitability for the intended use and comply with the prescribed performance and specifications.

The customer must inspect the delivered goods as soon as possible and report any defects within 14 calendar days. The responsible customer service can be found under the contact details.

If there is a defect in the purchased item that is acknowledged by us, we are entitled, at our own discretion, to remedy the defect at the registered office (bring-in), direct processing by the manufacturer/general importer or replacement (partial) delivery. The delivery/return of articles for rectification of defects is the responsibility of the purchaser. Insignificant deviations from warranted characteristics of the goods shall not trigger any warranty rights. Liability for normal wear and tear is excluded.

Any liability for consequential damages resulting from the use of the products is rejected. Further claims of the customer are excluded, irrespective of the legal grounds.

  1. Right of withdrawal

The customer has the right to revoke the contractual declaration within 14 calendar days after receipt of the goods. The revocation must be sent in writing by e-mail to widerruf@wooden-fitness.ch. A statement of reasons is not required.

The customer must return the goods in perfect condition and with the original packaging by post or forwarding agent. The customer shall bear the costs for the return shipment.

Upon receipt of the goods, the full purchase price (excl. our shipping costs and, in case of payment by credit card, excl. the incurred credit card fees) will be refunded to the customer immediately. A deduction of the refundable purchase price for possible damage or excessive wear of the goods remains reserved.

  1. Data protection

ycos points out that the data recorded within the framework of the conclusion of the contract is collected for the purpose of fulfilling the obligation arising from the purchase contract, to be processed within the meaning of the Federal Data Protection Act (DSG). By agreeing to these GTC's, the customer agrees to the data protection declaration.

  1. Application of law and place of jurisdiction

Rain is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is subject to Swiss law.