The most frequently asked questions
Perhaps the FAQ's will answer your questions, otherwise we are happy to be reached by contact form:
Yes, we have a store in Sursee at Altstadtgasse 2 where you can also try the products. We are official Swiss partner brandstore of NOHrD and WaterRower.
Opening hours: Friday from 2 p.m. to 6 p.m. and Saturday from 10 a.m. to 2 p.m. or at any time by appointment (phone 041 458 17 80).
We offer payment by invoice or via MasterCard, Visa and Amex credit cards as well as Twint.
We deliver by PostPac Priority (delivery arrives one day after leaving our warehouse) or from 30 kg also by general cargo with the forwarding company Senn Transport AG (delivery free curb).
For orders over CHF 150, we will gladly deliver the products to your home free of charge. Otherwise, the shipping costs are CHF 9.00 (up to 2 kg), CHF 12.00 (up to 10 kg) or CHF 18.00 (up to 30 kg).
Please note our delivery times for the respective products. If available, the products will be delivered within 1 to 2 working days.
Yes, you are welcome to collect your products directly from our warehouse (Huwilstrasse 7, 6280 Hochdorf) by prior appointment.
Official Partner Brandstore of NOHrD and WaterRower
at Altstadtgasse 2, 6210 Sursee
Friday, 14.00 - 18.00 and Saturday, 10.00 - 14.00 or with pleasure at any time by telephone arrangement (041 458 17 80).